How can we help?

Don't be afraid to reach out, we won't bite.

How does Subscribr automatically identify my subscriptions?

Once you securely link your bank accounts through our trusted open banking partner, Basiq, our sophisticated algorithm springs into action. It meticulously sifts through your financial transactions, pinpointing every (we hope) recurring payment and subscription, then neatly organises them in Subscribr. It's like having a personal financial detective at your fingertips.

What do I need to do to get started with Subscribr?

All you need is a comfy seat because you might be in for a surprise when you discover the total of your subscription spending. Simply download Subscribr, connect your bank accounts, and let our app unveil the world of your recurring expenses.

Can I manually add a subscription that Subscribr didn't automatically detect?

At this stage, Subscribr operates fully on automation to ensure precision and ease. If you notice a missing subscription, please reach out to us. Your feedback is invaluable in enhancing our detection algorithms.

How can I categorise my subscriptions in Subscribr?

Leave the sorting to us! Subscribr automatically categorises your subscriptions based on transaction details, ensuring a clean and organized view of your expenses, all tailored for effortless management.

What kind of insights can I get from Subscribr about my subscription spending?

Subscribr transforms your subscription chaos into clarity. You'll gain insights into your monthly and annual spend, detailed breakdowns of each subscription, renewal timelines, and spending categories. It's a comprehensive snapshot of your recurring financial commitments.

How does Subscribr help me manage upcoming subscription renewals?

Stay one step ahead with Subscribr's predictive renewal alerts. While we're refining a feature for automatic cancellations, you currently receive timely notifications to manage renewals directly with your service providers.

Is my financial data safe with Subscribr?

Absolutely. Your security is our top priority. We leverage CDR Open Banking, renowned for its stringent security standards, and our partnership with Basiq ensures your data is safeguarded with the latest in financial security technology.

How can I delete a subscription from my Subscribr dashboard?

Simplifying control, you can archive a subscription by swiping left or long-pressing it, then tapping the red 'X'. This action removes the subscription from your active list, giving you a clearer view of your current commitments.

Can I set budget limits for my subscriptions in Subscribr?

While this feature is on our roadmap, it's not currently available. We're excited about introducing budgeting capabilities to help you further tailor your subscription management.

What should I do if I notice a discrepancy in my subscription summary?

We strive for accuracy, but if something seems off, we want to hear from you. Contact us via email or direct message on social media. Your input is crucial for refining our service.